This page explains the product boundaries built into SiteConsul. It is a plain-language product summary, not a substitute for the privacy notice of a customer website.
SiteConsul analyses the public pages a customer authorises it to analyse. During a conversation, it uses the visitor's message, a small amount of recent conversation context and the relevant source evidence needed to answer the question.
The advisor does not need names, contact information, account details or payment information. The widget reminds visitors not to share them.
Recognisable e-mail, phone, IBAN, payment-card and Turkish national-ID patterns are masked before the message is stored, searched or sent to a model. Free text can still contain personal information, so the reminder remains important.
The embedded advisor stays tied to the customer's authorised domain. It answers with bounded website evidence and only renders links verified against that same site origin.
Visitor data is kept only as long as it's useful, then permanently deleted or distilled into anonymous aggregates.